Offshore Outsourcing

Offshore Outsourcing is a business decision combining two separate concepts – offshoring and outsourcing. Outsourcing, as a business stratagem, has been in ample use currently. The proponents of this concept view it as a powerful instrument of leveraging competitive advantage.
 
What is Outsourcing?
Outsourcing is an act of delegating select non-core business activities to an external business partner willing to offer specialized resources and facilities at lower costs providing better quality output, thus reducing involved risk and cost while at the same time maximizing throughput.
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What is Offshore Outsourcing?
Outsourcing can be commissioned to third parties situated in three different geo-politico-economic regions with respect to the outsourcing party:
  • Onshore: outsourcing within the same country.
  • Offshore: outsourcing to a foreign country often distant.
  • Nearshore: outsourcing to a foreign country usually in the neighborhood.
 
Offshore Outsourcing is a business move to effect outsourcing to a foreign distant country. Offshore outsourcing has lived up to the expectations of a large number of commercial organizations all over the world. As of today, it is mighty difficult to find a single multinational enterprise – especially one that is expanding or is trying to cut on overhead expenses - that does not depend on outsourcing in some or the other way.
 
Offshore Outsourcing has benefited IT companies more than any other company. The unprecedented growth in offshore outsourcing of IT services seems to stem from two techno-economic phenomena that took place in recent times.
 
  • Economic Globalization
  • The Internet
 
Prior to economic globalization it was difficult for a commercial enterprise to reach to resources situated in another country – governed by different laws and regulations than those of theirs. As a result, despite the availability of best resources one could not take advantage just because of them being situated in foreign land. Economic globalization has been able to dissolve the political boundaries to a large extent by allowing free trading regimes. Now it is legitimately possible for a large enterprise located in Silicon Valley, USA, for instance, to reach out to a laid back organization having expertise on a specific technology located somewhere in Bangladesh.
 
The Internet has contributed immensely in the development of outsourcing as a viable business option. It has provided the necessary conduit through which the IT work could flow unobstructed between remote locations. The Internet has become the backbone on which the entire IT Offshore Outsourcing business rests. On one hand, the Internet helps offshore outsourcing service-providers to reach to their prospective clients while on the other it helps companies seeking offshore outsourcing services to select and reach to the desired resources scattered all over the world. Businesses today operate in a cyber world devoid of boundaries - made possible only by the Internet.
 
Offshore Outsourcing makes a lot of economic sense to the companies especially located in develop countries to off load their select business processes to an offshore service provider situated in developing nations like India, China and Romania – the countries that may have highly effective human resources but not much investment for creating large-scale infrastructure. The availability of large workforce at comparatively fractional cost in such countries makes offshore outsourcing more than just an optional business decision. The huge cut on expenses offers a great competitive advantage to outsourcing companies.
 
India: The most preferred offshore outsourcing destination
The national character of India has emerged out as that of a winner. Despite inherent shortcomings India has been on the march forward in all the fields of human endeavor. The Indian Diaspora has proved India’s abilities in foreign lands beyond any doubt.
 
The largest democracy of the world - India – has had fairly stable governance so far as economic, commercial and institutional policies are concerned. India has been able to earn an unparalleled goodwill in the field of offshore outsourcing especially in IT sector.
 
The large young English-speaking population aspiring to achieve unscaled heights in their career has woken up to the economic freedom provided by the market economy recently. The availability of large amount of low-cost and high quality manpower has made India the hottest destination for offshore outsourcing.
 
Why outsource to Stigasoft?
Stigasoft satisfies most of the typical offshore vendor selection criteria (listed below) scoring very high on these counts:
  • Superior quality product and services
  • Wide range of products/services
  • Optimal cost advantage
  • State-of-the-art infrastructure
  • Latest tools and technologies
  • Skilled, talented and experienced pool of professionals
  • Quick turnaround time
  • Ability to offer 24x7 services leveraging time zone differences
  • Simplicity and ease of project initiation
  • Flexible delivery models to choose from
  • Mature development and management processes
  • Strategic partnerships with leading industry players such as IBM, Microsoft, Red Hat and Drupal
  • Customer-centric business approach
  • Financial stability
 
What business processes can you outsource?
Stigasoft offers a large many outsourcing services. Our clients bank on us for the following services:
  • Call Center Services
    • Inbound call center services
    • Outbound call center services
    • Technical helpdesk services
    • Virtual call center services
  • Healthcare Services
    • Impact analysis software
    • Practice management software
    • Claims processing software
  • Software Development
    • Software testing services
    • Maintenance services
    • Website design services
    • Agile development
    • Infrastructure management services
    • Web enabling legacy applications
    • Software as a service (SAAS)
    • Open source software development
    • Content management systems
    • Customer relationship management
    • Product development services
  • Web Analytics Services
    • Software configuration services
    • Data auditing services
    • Dashboard creation services
    • Reporting and analysis services
 
Contact Us for more on our Offshore Outsourcing Services.