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Technical Support
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| The availability, ease and convenience of customer support are few of the most important factors that prospective customers consider before buying a product and/or service. These factors are equally detrimental in customer retention over an extended period of time. |
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| Stigasoft provides technical support to your customers on your behalf freeing you from the responsibility and letting you reap the cot-benefits. Our unique adaptability enables us to mould our infrastructure and resources to cater to all your outsourcing needs. We are capable to reach and respond to your valued customers through a variety of communication links 24x7. |
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Stigasoft’s Expertise
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| Stigasoft is an MSP of repute committed to excellent technical support to customers. We provide high quality technical support services. A few salient features: |
- Availability 24x7
- First call resolution
- Guided troubleshooting support
- Installation support
- Internet usage support
- Computer Hardware & Software troubleshooting and problem solving support
- Software usage and problem support
- Application and desktop related queries
- Network support
- Connectivity related problems
- Product related services
- Product upgrading & accessories support
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| Stigasoft has a long list of success stories in providing world class technical support services to several trusted global clients. We have rich experience behind us in the following domains: |
- Finance
- Communication
- Insurance
- Health care
- Real estate
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| You can, as many of our trusted clients world-wide have, rely on us for the low-cost-high-quality services in the following business lines: |
- Inbound Call Handling: 24x7 Inbound Customer Support/Service, Sales, Billing Inquiry Support, Technical Support help desk, Collections, Order Taking / Processing / Tracking, Application processing, Fraud Screening.
- Outbound Call Handling: Fraud Screening, Sales Verification, Technical Training, Tele-Sales/Marketing, Lead generation, Information gathering/Market Research, Data Verification
- Data/Non-Voice Processes: Data Processing/and Email Response Management, Payment Processing, Accounts/Financial Processing, Content Creation, Web Response Management, Order Processing.
- Customized Software Development and Maintenance: Stigasoft is a leading supplier of solutions within IT. We focus on combining intelligence with technology to increase the competitiveness of our customers and add new values. We have the separate extensive teams of Software Engineers, Projects Manager and Analyst Data who serves clients globally in multiple domains and technologies.
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